Head of Commercial (They/She/He)

Vollzeit
vor 10 Monate

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

You will be responsible for building and developing partnerships with restaurants, supermarkets, pharmacies, etc and growing their number on the platform while leading your team to deliver aggressive sales and growth targets.In this role you will be part of the commercial leadership team for Glovo, working closely with the regional team and HQ team. 

THE JOURNEY

  • Devise the long-term strategy for your country commercial department
  • Keep building a partner portfolio, create new business opportunities and initiate partnership collaborations
  • Build processes to scale the commercial effort without compromising quality or support
  • Lead your team to greatness - hire top talents, help them perform, grow and develop as professionals
  • Guide the commercial team in order to achieve the sales targets and maintain good relationships with our partners
  • Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners
  • Drive, structure, analyze and channel daily work and information - setting goals, delegating, and supervising the team’s performance
  • Work closely with our HQ Commercial department to define commissions, rewards, and incentives to motivate the local team
  • Coordinate and manage the Commercial KPIs defined together with the Operation and Marketing team
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
WHAT YOU WILL BRING TO THE RIDE
  • At least 3 years of relevant experience in managing a high-performance commercial team
  • Highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals
  • Previous work experience in a startup / high-demanding environment is preferred
  • Strong communication abilities with the ability to influence and drive change
  • Curiosity and have a desire to acquire a deep understanding
  • Ability to find smart and elegant solutions to complex, multi-disciplinary problems
  • You're extremely agile and thrive in ambiguous environments
  • You have an ambition that makes some people think you're crazy while inspiring others
  • You are always respectful, kind and fair
  • Croatian and English language full professional proficiency
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️Flexible time off (uncapped vacation days) , the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/