Head of Payment Risk (They, She, He)

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. 

We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

We have a vision: To give everyone easy access to anything in their cities.

And this is where your ride starts…

YOUR MISSION

As Head of Payment Risk you will have the unique opportunity to lead the payment risk department at Glovo and shape the vision and strategy for the team with the central aim of solving risk and customer pain points.

We are looking for a seasoned Fintech Risk leader who has high analytical skills, strong drive and results orientation, the strategic, innovative and creative thinking that's required to develop winning solutions, and the emotional intelligence and humility required to thrive in a fast-paced business and inspire a team of people across different areas.

THE JOURNEY

• Define, own and execute the Payment Risk strategy for Glovo globally.

• Own the Fintech Payment Risk P&L.

• Manage, inspire and develop of (Sr) Risk Decision Scientists.

• Work in hand in hand with product, engineering, data science and local teams to define the systems, processes and tools to effectively translate strategies into tangible results.

• Be informed, get involved, and make things happen.

WHAT YOU WILL BRING TO THE RIDE

• Minimum of 7+ years of experience in fast-paced environments (startups, investment banking, top consulting firms, top internet firms) including 3-5 years of experience in a similar role.

• Minimum of 3+ years of management experience.

• Proven track record of delivering strategic visions and results, defining investment strategy, building and executing annual plans.

• Ease in working with OKRs, tracking/ reporting on established Risk KPIs, and turning insights into actions.

• Extensive descriptive and prescriptive analytical experience to guide teams and stakeholders to make the right decisions for Glovo.

• Experience in SQL with the ability to analyze large quantities of data using statistical analysis tools such as Python, and working with modern BI tools like Tableau or Looker.

• Hands-on leadership driving fast paced change to an ambitious team.

• An ability to adapt in an ever-changing environment - balancing intense attention to detail with swift turnaround while working in a collaborative, positive manner.

• An ability to build relationships with key stakeholders across the teams.

• Outstanding English speaking and writing skills (internal work language).

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!