See yourself at Twilio

Join the team as Twilio’s next New Business Sales Director - Retail

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is growing rapidly and seeking an experienced Sales Director to lead our New Business sales segment. 

Responsibilities

As the Director, New Business Sales, you’ll:

• Lead a team of experienced AEs mainly focused in the Retail vertical.  
• Bring a strategic vision and innovative approach to expand the New Business sales teams focused on revenue growth, and cross selling Twilio’s products to New Business named accounts covering Mid-Market and Enterprise companies within North America.
• Report to the RVP, New Business. 
• Play a key role in generating incremental revenue, building sales process, developing AEs, and creation of efficient programs that deliver high rep productively in a model that allows us to scale quickly with success.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• A leader who lives the Twilio Magic and has a demonstrated track record of success. You should feel comfortable with selling a platform or SaaS, but if you have experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
• Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping his/her team succeed.
• You have experience building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region.
• Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about building their businesses and helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.

Location

This role will be remote, and based in the USA

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30%-40% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $166,320 - $207,900.
• Based in New York, Washington State, or the San Francisco Bay area, California: $184,800 - $231,000.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.