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Data Strategy and Insights Team (DSI) @ MongoDB

MongoDB is one of the fastest-growing enterprise software companies in the world. To fuel this growth, we are hiring a Process Automation Analyst to proactively maintain customer and prospect data. Tired of executing existing SOPs manually, here is your chance to Think Big, Go Far with this exciting Role: Principal Associate Process Automation under Data Strategy and Insights team of larger Sales Operations Teamand is responsible for ensuring that organization has access to high-quality information required to make data-driven decisions.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2pm-10pm. Cabs will be provided.

Work Location: Gurgaon 

You will have the opportunity to

• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration, and tools
• Establish a strong network of peers and mentors
• Gain insight into a $60b+ technology industry that is rapidly transforming

Responsibilities

• Writing Advanced SQL queries to automate manual processes
• Create Sigma/Tableau dashboards
• Can help the team with Ideation, solutioning 
• Reviewing code work for accuracy and functionality.
• Creating and implementing design plans.
• Analyzing code segments regularly.
• Keeping up-to-date with industry trends and technology developments.
• Working with internal customers across different time zones
• Designing Rapid Automation process solutions as per standard design principles and conventions
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release
• Request triage and prioritization
• Stakeholder management

Requirements

• Experience - 5 yrs in SQL
• Strong Automation Skills with experience in SQL/BI/ Python/ETL 
• Strong Data warehouse knowledge
• Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
• Open-minded, creative, and proactive thinking
• Prior experience working with Salesforce.com and familiarity with the Lead flow process including an understanding of Lead, Account, Contact, Opportunity structure, searching, editing records. Prior experience working with bulk update tools like the workbench
• Agility and flexibility in response to changing priorities
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Excellent communication skills
• Experience with sales/sales users is a plus
• Strong problem-solving and Ideation skills
• Understanding of customer experience, listening to customers' voice, and work backward to improve business process and operations

Life at MongoDB

Our India office culture

• 500+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
• Macbooks are company standard
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

"MongoDB is an equal opportunities employer"