Sales Engineering Manager North America (all genders)

Vollzeit
vor 7 Monate
Who we are

Welcome to one of Europe’s most exciting New Space companies, creating the world's first fully connected mesh network in the sky. We are an international and diverse team of experts and engineers who have spent their careers expanding the boundaries and potential of space, now united in pursuit of a single vision.Now we are looking for the best talents to help us make our vision come true.Location: Washington DC Area

Your mission

Providing deep technical knowledge on satellite communications and layer 2 and 3 networking, the Sales Engineering Manager (all genders) is a key technical asset for Rivada Space Networks. The successful candidate will be responsible for supporting and providing technical support to the Sales Team. You will work closely with our Regional Sales, Products & Services, and Sales Operations teams to ensure tasks are delivered in a timely manner with alignment to our company’s objectives.  This includes:

  • Providing in depth technical expertise on satellite communications including link budget analysis
  • Designing of customer specific carrier Ethernet and IP networks
  • Achieve a deep understanding of Rivada Space Networks’ products, services and solutions
  • Providing direct technical support to the Regional Sales Team, advising the best technical solutions to the customer’s needs 
  • Acting as a trusted technical advisor offering guidance and support during the sales process
  • Collaborating with the Global Sales Engineering and Products & Services teams to provide customer feedback, drive product enhancements, and ensure the alignment of product roadmaps with customer needs. 
  • Acting as a voice of the customer, advocating for their requirements within Rivada Space Networks
  • Developing and delivering technical product training 
  • Taking a proactive role in developing the technical knowledge of the Regional Sales Engineering and Sales teams
  • Representing the Sales Engineering team at in-region customer meetings and events
  • Providing day to day team leadership of the North America Sales Engineering team insuring that tasks are allocated and completed in a timely manner
  • Participating and contributing in Global Sales and Sales Engineering team meetings
  • Other ad-hoc duties or projects as required by VP Sales Engineering and Rivada Space Networks management 

What you bring on the table

  • 7 + years in a technical role at a Satellite Operator, or a Major Telco 
  • In-depth knowledge of Satellite Communications (GEO/MEO/LEO) OR In-depth knowledge of Carrier Ethernet, MPLS, and IP networks 
  • Familiarity with MEF 3.0 Carrier Ethernet services 
  • Experience working in a customer facing position with a focus on complex B2B solutions
  • Experience deploying, operating and maintaining military satellite communications systems
  • Experience managing diverse and geographically disperse teams
  • Excellent communication and presentation skills in English, with ability to convey technical concepts to both technical and non-technical audiences
  • Willingness to travel regionally and internationally and meet directly with customers and team members 
  • Bachelor’s in Engineering/ Computer Science or a related field or appropriate work experience

Why you should join us

We are an international and diverse team of space enthusiasts, following one great vision. This permanent position was created recently and thus offers a lot of creative freedom. Our approach is to create a diverse and modern environment with hybrid working model. We offer an attractive salary depending on your experience.Rivada Space Networks is an equal opportunity employer with the approach to create a diverse and inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability, or other characteristics.