Billing & Collections Specialist

Full Time
Tel Aviv-Yafo, Israel
5 months ago

Similarweb is the leading digital intelligence platform used by over 3,500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.  

In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!  

We’re looking for a Billing &Collections Specialist to join the team based in our Tel Aviv office.

Responsibilities:

  • Support the collections activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation
  • Engaging with customers to resolve disputes and ensure overdue payments are recovered
  • Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
  • Responsible for verifying and processing daily invoices
  • Be the focal point for addressing billing inquiries and activities for customers and provisioning permissions, sales, and support
  • Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
  • Contribute to the team’s mission to improve data flows, optimizing our processes, and ensuring accounting output is accurate.

What will I bring to the team?

  • Completed a degree in finance/economics/business management preferred
  • Have a good technical and system understanding
  • 2 years of experience as a Collections or Billing specialist, order management or similar role
  • Proficiency with MS Windows Office Suite and G-drive (advanced user of Excel preferred)
  • Superb attention to detail and strong analytical abilities
  • Excellent organizational, interpersonal, and communication skills
  • Ability to work with the corporate office and to be self-motivated
  • Ability to learn quickly and keep up in an ever-changing environment
  • High level of confidentiality, discretion, and professionalism
  • Ability to produce well-written, professional documents (spreadsheets, email, etc)
  • Ability to follow directions, meet strict deadlines, and work independently
  • Ability and genuine desire to develop positive and productive working relationships with both internal and external customers  
  • Excellent English – written and spoken.
  • Salesforce experience - a plus
  • 3rd party billing system experience - a plus
  • Working Mondays through Fridays - Hybrid model

Why choose Similarweb?

We believe that building a great product and a great company starts with finding amazing people and helping them grow and develop professionally and personally. At Similarweb, you’ll be surrounded by curious, witty and passionate people that are hungry to drive real impact. We are proud to have over 800 creative and talented  professionals, and we strongly believe in winning together as a way of driving a successful business!  

Our Values:

  • Data Driven: We believe data driven decisions are the key to success and we are evangelists for the power of digital insights
  • Passionate: We care deeply about what we do, are accountable for our actions and are committed to helping each other
  • Excellence: We believe in excellence as a mindset. It’s in our nature; and we work hard to make a difference
  • Winning Together: We know what it takes to build a great company and a great product and it begins with valuing each and every member of our team and working together to reach new heights. 

Similarweb is a global company that strives to create a workplace reflective of the communities we serve, where individuals are empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

About Similarweb: 

Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their knowledge of the digital world. We empower anyone — from the curious individual to the enterprise business leader — to make smarter decisions by understanding why things happen across the digital ecosystem. Learn more at WWW.SIMILARWEB.COM.

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here, as applicable: https://www.similarweb.com/corp/legal/applicant-privacy-policies/

 

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.