Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Business Director 

Location:  London, England, United Kingdom

Working in partnership with our client and our large, multi-talented team, our Business Director will lead our core team on some exciting, high profile projects and the creation of powerful, impactful and effective comms for two of the most famous UK brands. 

You’ll be line managing two Senior Account Directors, two Account Directors and their teams as well as developing great relationships with our fabulous clients. We’ll expect you to draw on your strategic direction, team leadership, client management and strong operational skills to guide and support the team across a broad scope spanning multiple channels, products and audiences, driving best in class campaigns and programmes across the brand. 

We have more than 100 people in the team, most of whom are 100% dedicated and lots working in client seconded roles.  This role sits within our core agency team of around 50. 

You’ll report into our Managing Partner and be part of a 15 strong Client Services team working alongside our multi-disciplinary creative and production teams as well as our Traffic guardians who ensure we are efficient as well as brilliant.   

• Working collaboratively with our client teams to deliver high profile marketing projects across different channels 
• Identifying ways we can grow the business – for us and our clients.  You’ll have an entrepreneurial spirit, both proactive and commercial  
• Leading the continual transformation and development of the team to be ever-better 
• Ensuring our client experience is as positive as possible. Encouraging a positive, proactive solution first attitude, with clear communication in person, supported by documentation in email  
• Building strong relationships with our core team, the wider Oliver team and all your clients 
• Leading the team by example, helping them be better every day and keeping client centricity at the core of the team culture and values.  You’ll help them to grow the business by being our clients’ closest partner throughout and take responsibility for their delivery, attention to detail, quality and relationships  
• Taking the lead on projects where we are first – either in absolute terms or in our clients’ world – and relishing the challenge this presents  
• Driving the scoping, set up, resourcing and implementation of large projects ensuring the right team is activated and the projects are set up for success 
• Influencing and inspiring your team to deliver projects to an impeccable standard – you’ll be accountable for the timely delivery of projects, and the escalation point for project leads where this might not be the case 
• Leading and managing your team and projects in terms of profitability, forecasting, client budget management and tracking 

• Excellent people and client engagement skills with the ability to proactively organise, influence and lead clients, building strong and effective working relationships 
• Excellent account leadership skills with financial and commercial acumen and experience of managing large budgets and teams in an agency context.  You’ll have the ability to manage and develop a team and grow our business 
• Excellent at connecting business strategy with creative solutions, always focused on delivering work that meets client objectives. 
• An entrepreneurial spirit with great problem-solving skills and a can-do personality.  You’ll have a proactive attitude, always one step ahead in anticipating client needs and resolving challenges 
• First-rate communication and storytelling skills, in person, on camera, in email and on ppt – with a preference for picking up the phone rather than emailing 
• Strong creative appreciation with the ability to generate ideas and practically contribute to the end-to-end creative process. You’ll have a strong eye for creative excellence and a passion for delivering innovative, high-quality work that pushes boundaries 
• The confidence, empathy and pragmatism to allow you to stand up for what we think is creatively and strategically right – but recognise stakeholder demands on our client teams 
• The ability to manage and develop a team and grow our business 
• The personality to fit into our team quickly, build relationships and add value 
• 10 years+ agency experience; already working at or very near Business Director level on a big piece of business  
• Proven track record of experience in Financial Services or managing complex, high profile and large-scale accounts in regulated and/or corporate industries, such as utilities or telecoms 
• Experience across the full range of marketing channels and platforms - from TV and DOOH to email, social and performance, starting with creative concepting and right through to final delivery 
• Experience leading large cross-functional teams across multiple disciplines 

Req ID: 12418#LI-LE1 #LI-director #LI-Onsite

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.