📍London | Benefits 

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

About our team:

Our General Manager leads the Payments, Business Banking and Borrowing collectives at Monzo, responsible for half of Monzo’s revenue. As the Chief of Staff to our General Manager, you will be at the centre of Monzo. You will work with our leadership team to deliver critical projects and own strategic initiatives. You will get visibility across our product and tech development, business and strategic planning, governance and risk management. 

Everyday you’ll:

• Help formulate strategic projects and executing against them.
• Input into key processes for the company, such as goal setting and financial planning
• Stay close to data on our performance, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading key strategic transformation initiatives.
• Collaborate with the General Manager’s leadership team, ensuring alignment across strategic projects and organising leadership forums
• Ensure the General Manager is well prepared for meetings and interactions with regulators, board members and investors
• Prepare and disseminate major communications across the collectives

You should apply if you are:

• Someone who has a track record of driving outcomes in environments where influence and consensus building are critical. 
• Experienced in the tech sector or in working in a regulated environment (ideally financial services).
• Passionate about building and enabling diverse, inclusive and high performing teams.
• Highly analytical and quantitative - you should be comfortable with spreadsheets, looker, and other analytics tools.  
• A problem solver who has demonstrated that you can take initiative to drive high impact for customers, employees, or shareholders.
• Great at stakeholder management and able to thoughtfully and constructively challenge the people you work with.
• Experienced with budget management and comfortable with reading financial statements.
• A curious, skilled multi-tasker who enjoys context switching and can balance depth and breadth.
• A strong project manager, always seeking to streamline processes and improve efficiency.

The interview process:

Our interview process involves 3 main stages: 

• Recruiter call
• Initial call with the hiring manager
• 2-3 calls with various stakeholders 

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. 

What’s in it for you:

📍This role is based in our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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