As a working student within the CRM team, you will be joining the talented team that ensures we successfully create, deliver and report on all our high-quality email and push marketing campaigns.

Reporting to a Manager in the UK, you will be responsible for the end to end management and production of core, media and partnership customer communications – with a focus on driving efficient processes and improving customer engagement and long-term sales in line with Email and Loyalty strategy.

Please note this is a 3 month fixed term contract for a working student to join us on a 20 hour week basis, working around your university hours. You should be a current student at a university in Germany.

About Secret Escapes 

Secret Escapes is the world’s leading members-only online travel deal company, offering inspiring travel experiences and hand-picked offers to over 60 million users worldwide across our family of brands. 

Operating across Europe, Secret Escapes Group continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!). 

Things you’ll be working on:

• Managing email production, from the initial briefs to content, targeting, data selection, campaign deployment and reporting (we pride ourselves on being email experts)
• Analysing high-quality marketing campaigns (emails and push notifications)
• Ensuring we maximises the lifetime value of our customers, by delivering the smartest, best in class CRM experience
• Using Microsoft Excel
• Tracking competitors activities

And you are…

• Fluent or native German speaker
• A good communicator, able to share your ideas and findings clearly
• Self-starter who is able to both create and convert opportunities
• Results-driven and open-minded
• Supporting our ‘test and learn’ approach to optimise communication effectiveness
• Liaise with cross functional teams on promotional plans in order to convert, reactivate and retain members.

We are an equal opportunity employer:

Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.