About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

The Crunchyroll Logistics Manager role is a critical position within the operations team Organization responsible for ensuring all outbound, inbound and reverse logistics activities are functioning in an efficient, safe, and consistent manner while working on continuous improvement processes with other Operations executive positions. 

• Daily inbound receiving and outbound shipping order management including ensuring processing by FIFO disciplines but also ensuring priorities for both are completed on time. 
• Daily reporting up for any issues that will cause a disruption in productivity and/ or expected performance for that day's orders or inbound processing. 
• Scheduling and managing our warehouse needs based on forecasted volumes against productivity. 
• Daily recording and reporting for all non conformance Vendor inbound issues and non perfect outbound shipping order issues.
• Contribute to all process improvement projects. 
• Other duties as assigned. 
• Day to Day contact with all 3rd Party warehouses Domestically and Globally
• Daily reporting up for any issues that will cause a disruption in productivity and/ or expected performance for that day's orders or inbound processing. 
• Managing our domestic and global warehouse needs based on forecasted volumes against productivity.
• Manage all 3P domestics and global warehouses expectations of all order and item volume
• Onboarding of new 3PL vendors in various territories
• First responder to any warehouse issues

In the role of Logistics Manager, you will report to the Vice President of eCommerce.

We are considering applicants for the locations of Dallas and Grimes.

About You

We get excited about candidates, like you, because...

• Your minimum of 4 years working in a warehouse distribution environment (B2C preferred) with a minimum of 2 years as a floor lead or above. 
• You have a solid understanding and experience with inventory management disciplines and procedures in hard goods. 
• The proven ability to manage teammates within a warehouse environment and skills to prioritize multiple tasks and projects. 
• Your 2-3 years experience working within an Enterprise Resource Planning system (ERP) and your familiarity with warehouse software picking and inventory control management software systems. 
• You have a team first mentality and maintain a positive and professional attitude.

About the Team

The Crunchyroll warehouse teams are dedicated to giving our customers the best possible shipping experience in the industry! We enjoy the work and do not shrink from pushing ourselves when needed. We are a one for all group mentality that is always looking for new ways to improve on our overall performance and achieve the highest possible standards. Oh and we like to have a bit of fun when possible as well! 

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.