Marketing Operations Coordinator

Full Time
Bengaluru, Karnataka, India
6 months ago

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic is looking for a flexible and adaptable person with the ability to manage a variety of different tasks and responsibilities. This is an ideal position for a self-motivated individual who has marketing automation experience, is process oriented, has the aptitude and desire to gain experience with MarTech tools and processes, and has the ability to work in a fast-paced, distributed environment. 

As a key member of the Marketing Operations and Global Demand Engine teams, you will play a hands-on, critical role in Marketing Operations execution, Marketing Operations innovation, and program management of key projects and processes that are vital to Elastic’s ability to deliver on our promise of Free and Open.

What You Will Be Doing:
  • Handle daily marketing automation activities and track progress of operational requests coming from the marketing team
  • Implement and develop Marketo campaigns that support each business line’s demand generation strategy and ensure accurate lead flow
  • Handle and ensure data quality in systems
  • Responsible to track, measure, and report on the (global) campaign, email and event performance
  • Ability to handle multiple partners at once
  • Project handle new initiatives or updates to current processes to include tracking project progress against milestones, results, risks, and dependencies
  • Communicate project status and keep direct and indirect partners adequately informed and engaged
  • Assist in the distribution of internal communication vehicles, including updating and maintaining Monday boards, Wiki, MADS Hub, and Marketing Playbook
What You Bring With You:
  • Proven marketing automation experience (2+ yrs)
  • Excellent time management
  • Strong attention to detail
  • Experience with Marketo or similar automation tool, Salesforce.com
    • Optional: Splash, Monday.com, ON24, Zoom, Cvent, Qualtrics 
  • Proficient in Google suite of products
  • Willing to learning new tools and develop new skills
  • Experience with Project management fundamentals
  • Experience with Marketing or Sales Operations
  • Writes optimally using various styles to address different needs and audiences
  • Enthusiastic teammate with the ability to develop and maintain strong rapport with key partners
  • Familiar with basic marketing concepts (campaigns, leads)
  • Experience working with remote and global teams and in a matrix organization

 

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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