Operation Specialist - Bangkok Based

Full Time
Bangkok, Thailand
11 months ago

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Meta-Search Engine team is seeking a specialist to join the team

In this Role, you’ll get to:

  • Handle data validation and processing in operational level aligned with standards and SLAs of MSE Mapping Operations.
  • Analyze, report, and distribute validation results, suggest ideas with actionable plan to improve and develop both manual and automated workflows regarding quality and efficiency.
  • Maintain and improve work standards and SOPs/guidelines, ensuring documents are always up to date.
  • Collaborate with internal and external stakeholders to improve quality of works regarding operational and/or technical approaches, also propose idea with actionable plan to standardize workflows and documents.
  • Identify, troubleshoot, and resolve issues upon request.
  • Support ad-hoc projects upon requests.

This role is good for you if you:

  • Are self-driven, self-organized and hard working: there is a lot to do here. It's fun, rewarding and you will learn tons along the way, but it's still a lot and we need someone who really wants to make a difference.
  • Have the ambition to become something more: we hire for the long term and help people grow.
  • You will learn a lot and get a real chance to progress in your career.
  • Want a chance to learn how to innovate and always improve: Agoda is never happy with the status quo: we're on a quest for continuous improvement. You will learn how to review what you do, how to analyze data, how to come up with ideas and how to validate hypothesis before testing them and seeing what kind of results you can actually drive yourself.

What you’ll Need to Succeed:

  • Undergraduate degree from an accredited university (fresh graduates are welcome).
  • Excellent written and verbal communication skills in English; fluency in other languages is a plus.
  • Experiencing in day-to-day operations in tech or Hospitality/OTA industry is a plus.
  • Data-driven, analytical, and detail-oriented mindsets are required.
  • Ability to work under pressure and time-constraint environment; fast learner, adapts well to and is energized by change.
  • Ability to self-manage, multi-task, communicate effectively, work independently, and work as a team; proactive, friendly, with a sense of ownership.
  • Proficiency in MS Excel (i.e. Pivot table, Vlookup); SQL or other programming language is a plus. ntrylevel #STRA#ANLS#MRKT#3#LI-TR2 ai data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics powerbi #bangkokn#freshgradjob 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.