Operations Strategy Analyst (They/She/He)

Full Time
Barcelona, Spain
10 months ago

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Our International Supply Operations team at Glovo is a small, high-performing team with a diverse range of backgrounds such as ex-consultants, BI, data and business analysts.

As part of the International Supply team, you will play a key role in shaping Glovo’s Operations strategy as well as working on critical strategic projects across the countries for qualitative and quantitative challenges.

Expect the work to be challenging, varied, and analytical.

THE JOURNEY

  • Work closely with product managers, business operations, and data engineering to guide product in problem discoveries, monitor and give visibility of product metrics and KPIs
  • Coordinate best practices, be the point of contact and own the playbooks for the international Operations to help drive the couriers needed to cover our demand
  • Improve processes and day-to-day efficiency of the Operations department
  • Be very proactive and autonomous with international analytics and insights that can move the business forward. Be step ahead on what the operations needs in terms of margins, improvement and optimisation opportunities
  • Lead execution of complex projects autonomously with success (post-mergers, product requirements/rollout, etc.)
  • Be considered as top-notch support for countries in developing analysis, strategy or give support in specific projects or gaps to be filled
  • Support our regional operations teams to analyze their countries, define their ways of working, create their periodical reports, develop their strategies and work with local regional leads to spot issues, test solutions, and implement key changes at a local level

 

WHAT YOU WILL BRING TO THE RIDE

  • 1-3 years of experience in positions related to project management, strategy, financial analysis, operational excellence
  • Demonstrated strong analytical expertise and highly advanced Excel skills
  • Ability to understand and frame a wide range of problems and opportunities, identifying key questions to answer, breaking them down into logical components, executing high-quality quantitative analysis, and delivering practical insights/recommendations
  • Ability to work with a wide range of stakeholders (including senior leadership) across any departments in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust. Able to communicate results to key stakeholders in a concise and clear manner (in writing and orally)
  • Ability to turn strategic insights into actions, by structuring and leading projects. Build hypotheses and test them
  • Ability to support or lead execution of company/regional/country priorities, coordinating between relevant parties, ensuring rigorous tracking of objectives, proposing improvements along the way
  • Proficiency in English is a must

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!