As a Sales Administrator you will be part of our Operations team who are crucial to our business. You will be ensuring only the best offers reach our site, and that they do so in the timeliest manner possible. Working side by side with our sales teams, you will be responsible for managing the production of hotel sales, ensuring they are price checked, loaded in our internal CMS system and signed off by suppliers with any amends. You will also be responsible for managing the live maintenance of hotel sales. 

About Secret Escapes 

Secret Escapes is the world’s leading members-only online travel deal company, offering inspiring travel experiences and hand-picked offers to over 75 million users worldwide across our family of brands. 

Operating in 21 countries across Europe and Asia, Secret Escapes Group continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

Founded in 2011, and following a number of acquisitions, we’ve doubled in size over the last 3 years and have a social-media following the size of a small country. We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!)

About the role

As a Production Coordinator, your job will consist of:

● Ensuring only the best package offers reach our site, and that they do so in the timeliest manner possible withthe highest quality.

● Working side by side with several stakeholders like our Contracts Managers and PackageDesigners, you will be responsible for managing the production of package sales, ensuring they are pricechecked and competitive against the market, loaded in our internal CMS systems and signed off by all therelevant stakeholders with any amends and maintained while they are live on our website.

● You’ll be working on package deals delivered by our tour operator suppliers and on deals that are created andpackaged in house. One day you could be working on a 1-week self-drive deal within Europe, next day youcould be working on a 1-month cruise around the world. Depending on the deal type and the territory wherethe deal will be sold, there are different systems and procedures to work with.

Your responsibilities will include:

● Responsible for production of all package sales after Contracts team has agreed on commercial termswith the suppliers● Reviewing pricing: checking and recording pricing against competitors / OTA’s● Responsibility for loading sale information into the internal CMS systems● Running a final approval check to ensure that each deal is correctly set-up● Sending deal previews to suppliers, Contracts Managers or Package Designers and managing anyamends● Maintaining all live deals to a high standard by completing all live maintenance requests● Responsible for correctly setting up weekly time-limited Flash campaigns and regular SpecialCampaigns like Price Drops and Free Upgrades● Processing ad-hoc requests from stakeholders including investigating pricing discrepancies andupdating sale information and components of the package in the CMS● Helping and supporting with projects such as technical improvements for the CMS, bulk amends forentire destinations, strategic initiatives which involve operational support● Working closely with suppliers, Contracts Managers, Package Designers, Editorial, Images team,Finance and Customer Service teamsWhat we are looking for:● Fluent in English● Demonstrable attention to detail, taking total ownership for accuracy of output● Effective communicator, able to build professional relationships quickly● Ability to work to tight deadlines and prioritise work effectively● Ability to show initiative

● Demonstrate willingness to learn, develop your skills and go the extra mile● A genuine passion for luxury worldwide travel would be a plus● Cleared to work in the Netherlands

And you are:

● Organised and able to juggle multiple tasks● Able to work with a variety of different stakeholders with different backgrounds at the same time● Find satisfaction in well organised and smooth run workflow● Self-motivated, enthusiastic and willing to adapt in a fast-paced environment● A real team player with a proactive and positive attitude

We are an equal opportunity employer:

Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.