Sales Operations Business Partner

Full Time
1 month ago
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

We are seeking a highly motivated and experienced Sales Operations Business Partner to cover paternity leave (6 months in total, including an overlap period). The successful candidate will play a critical role in supporting our sales team through effective territory planning, sales analytics, and operational efficiency improvements. This position is essential in driving the success of our sales organization by ensuring that our sales processes and systems are optimized and aligned with our business goals.

The successful candidate will join us at a critical role for the company as we will be in the midst of the annual planning and territory design process, and will thus need to have intimate knowledge of these process and be ready to engage quickly, with support from the other team members, to drive the territory deployment across the region.

Key Responsibilities: Territory Planning:
  • Collaborate with sales leadership to develop and implement effective territory plans that maximize sales productivity and customer coverage.
  • Analyze market trends, customer data, and sales performance to recommend adjustments to territory assignments.
  • Ensure territories are balanced in terms of potential, workload and growth.
Sales Performance Analysis:
  • Monitor and analyze key sales metrics, providing insights and recommendations to improve performance.
  • Create and maintain dashboards and reports that track sales performance, pipeline health, and forecast accuracy.
  • Conduct regular business reviews with sales leaders to identify areas of improvement and growth opportunities.
Cross-Functional Collaboration:
  • Work closely with marketing, finance, and customer success teams to ensure alignment and support for sales initiatives.
  • Act as a liaison between sales and other departments to resolve operational issues and improve communication.
Qualifications:

Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 5-7 years of experience in sales operations, business analysis, or a related role.

Skills:

      • Strong analytical and problem-solving abilities.
      • Proficiency in CRM systems (Salesforce) and sales analytics tools.
      • Excellent communication and interpersonal skills.
      • Ability to manage multiple tasks and projects simultaneously.
      • Detail-oriented with a focus on accuracy and quality.
      • Proficient in Google Suite

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.