This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. 

About You

You're driven, analytical, highly organized, and eager to get hands-on experience in the world of B2B tech and sales operations. You're a natural problem-solver who enjoys digging into data, optimizing processes, and making sure everything runs smoothly behind the scenes. You're a clear communicator who can ask the right questions and learn quickly, and you're excited to help a fast-growing company be more efficient and data-driven.

What skills do I need?

• Currently enrolled in a Bachelor's degree program (or recent graduate) in Business, Economics, Computer Science, or a related field.
• Strong analytical skills with a foundational understanding of data and business metrics.
• Highly organized with strong attention to detail.
• Excellent written and verbal communication skills.
• Self-motivated and curious, with a desire to learn about sales, marketing, and the tools that power them.
• A "no task is too small" attitude and the ability to manage competing priorities in a fast-paced environment.
• Proficiency in Excel or Google Sheets.

Key Responsibilities

• Sales Operations Support: Handle day-to-day requests from the sales team, including basic system troubleshooting, user support, and report generation.
• Data Hygiene: Be the first line of defense for data quality. You'll run regular audits, identify duplicates, and ensure our sales data is clean, accurate, and ready for reporting.
• Data & Reporting: Help pull data and build reports in Salesforce and other platforms. Ensure our key sales metrics are accurate and accessible.
• Process Documentation: Help document our data workflows and system processes, creating clear guides to ensure consistency and efficiency across the team.

Key Collaborators

• Sales
• Customer Success
• GTM Operations
• Sales Enablement
• Finance

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.