Sales Operations Manager North America

Full Time
New York, NY, USA
1 month ago

North America SALES OPERATIONS Manager 

Ivalua is a leading provider of cloud-based procurement solutions globally. 


We are currently looking for an experienced Sales Operations Manager who will be in charge of supporting the Sales execution of North America in order to help achieving Revenue objectives, support long-term sustainable Growth, increase Win Ratio and enforce Sales processes according to Ivalua standard & best practices.

This role located in New York is reporting to the VP Global Sales Operations and will support North America Sales VP and her team.


  • Forecast & Pipeline Management:

Ensure Pipeline quality & Opportunity Management discipline cross the NA Sales Team. Drive Forecast quality discipline, ensure Forecast accuracy alongside with VP Sales NA & NA RSD’s.


  • Sales processes adoption:

Leverage WW Sales Operations processes and best execution practices to increase efficiency, optimize Revenue and Win Ratio across the entire Sales Cycle from prospection to contract signature. Work with Sales Enablement to enforce adoption or update teams on processes updates.


  • Business insights / Sales efficiency:

Leverage our Extranet CRM data to provide insights to North America Sales leadership on their past, current & rolling forward future performance anticipating potential risks & opportunities. Deep dive & on-going focus on KPIs (Pipeline Generation, $ARR, Win Ratio) understanding patterns and providing suggestions for improvement. Analyse individual performance indicators to get sellers achieving objectives.


  • Go-To-Market execution:

Measure impact of the execution of the GTM thru rolling fwd quality Pipeline Generation. Identify root causes or opportunities to have more efficiency on the impact of the actions plans (Territory prospection, Mkg or Partners activities)     


  • Business cadence:

Lead Weekly Forecast calls for North America, co-design content of Quarterly business reviews, support North America Sales VP in coordinating team meetings.


  • Other responsibilities:

Manage Deal Desk exceptions approvals for the region. Co-manage quotas setting & compensation pay outs. On-board new sellers on Extranet tool & Sales Ops processes.  



If you have the below experience and strengths this role could be for you.

Skills and Experience

  • BS/BA Required. Masters or MBA degree preferred,
  • Sales Operations Manager in a SaaS Enterprise B2B organization,
  • Appetite to work collaboratively with sellers and sales leaders,
  • Ability to drive both business strategy and sales execution,
  • Executive communication and ability to work with Leadership teams,
  • Results-oriented, data driven, analytical, business insights,
  • Programmatic in the way to drive sales execution & measure impact,
  • Strategic thinking and ability to provide business advices using data & transforming them into insights.


  • An innovative and stimulating work environment
  • Great training and career development
  • You will work with a diverse and global team made up of exceptionally passionate, talented, and motivated colleagues who are established leaders in their field
  • Regular social events, team sports or musical activities (under normal conditions)
  • We pride ourselves in customer experience, Agility, Pragmatism, Positive attitude and enthusiasm, Team play, Continuous learning and Improvement and accountability. 
  • Ivalua received the Happy @ work France and Germany 2022.

    A “Magic Quadrant” leader, Ivalua’s solutions work in a complex global economy.  Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the procurement lifecycle while reducing cost and risk of spending on indirect goods, direct goods and services, and improving supplier collaboration.

    All companies want the best and brightest. At Ivalua, we also want team members who have a global point of view and who bring customer-focused enthusiasm and ambition to the table. We are a company of doers, of problem solvers, of figure-it-outers. We have fun and we work hard. This is a truly global company with a diverse team of contributors and a set of core values that people can feel every day across all our offices.

    For more information, please visit us on or check us out on


    One of Ivalua’s core values is to Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

    The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.

    Title: North America Sales Operations Manager

    Base range minimum: $78,750

    Base range maximum: $131,250

    *Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.