See yourself at Twilio

Join the team as Twilio’s next Senior Counsel I, Litigation.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to manage our active docket of threatened and actual litigation, work with the business to solve problems and resolve disputes, and respond to private and governmental subpoenas and investigative matters.

We are looking for a savvy general litigator to join our high-performing team of lawyers and paralegals. In this role, you’ll handle a broad range of litigation and pre-litigation matters and assess and mitigate the risk from claims of all kinds that threaten, or impact, all of our business units. It’s a broad - and exciting - role! This position will be based in the U.S.

Responsibilities

In this role, you’ll:

• Manage Twilio’s response to threatened and actual commercial, IP, and bankruptcy litigation, including:
• Collaborating with in-house product and business leaders to develop a strategy for resolving disputes quickly and effectively;
• Advising business leaders and stakeholders on litigation risks and strategy; 
• Working with our in-house eDiscovery team to gather, review and analyze relevant documents; and
• Selecting and closely managing outside counsel where necessary.  
• Handle responses to demand letters, discovery demands, and third party subpoenas (including government investigative demands), often drafting responses and negotiating directly on behalf of Twilio.
• Closely collaborate with our policy compliance teams as they enforce Twilio’s rules on acceptable use of our communications platform.
• Partner with our Commercial Legal team to review and revise our contracts in response to the changing legal landscape, and advise on negotiations. 
• Partner with our Privacy Legal team to manage Twilio’s response to cybersecurity incidents.
• Develop policies and processes enabling the Litigation team and our business colleagues to handle recurring issues in a principled, effective, and efficient manner.
• Bring a great sense of humor and keen practical judgment to this fast-paced environment, helping our internal clients, including legal team colleagues, spot issues and drive them to resolution.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• J.D. from an accredited law school, membership in at least one state bar, and ability to practice in the jurisdiction in which this position is located, including as registered in-house counsel;
• 7+ years litigation experience, which can be combined time at a top law firm and in-house at a company with relevant experience;
• Experience with complex litigation, with a high priority for experience in areas impacting high technology companies, such as privacy, data security, commercial litigation, and policy enforcement;
• Demonstrated record of success strategizing, managing and negotiating complex disputes to successful resolution;
• Excellent drafting, written, and verbal communication skills and ability provide practical guidance in ambiguous scenarios;
• Proven ability to provide entrepreneurial, quick-thinking, concise, pragmatic, business-oriented advice and to properly balance legal risks with business objectives;
• Great judgment, clear and concise communication, and a desire to drive matters to a conclusion; and
• Sense of humor and, especially,  curiosity - you’ll never stop learning!

Desired:

• Clerkship and/or hands-on trial experience;
• Experience with IP litigation, especially patent matters;
• Experience working with technology companies;
• Experience directly negotiating settlements, particularly outside of the mediation context.

Location

This role will be remote but is not eligible to be hired in California, New York, New Jersey, Pennsylvania, or Washington.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in that location only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $164,480 - $205,600.

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.