Role: Senior UX Designer 

Location: London, England, United Kingdom (Hybrid)

ROLE MISSION

Working in partnership with our client, the Senior UX Designer will have a passion for creating meaningful, human-centred digital experiences and a strong background in UX, either agency or client-side. We need someone with a deep, data driven understanding of audience needs, behaviours and goals who can turn strategic insight into practical service design and UX recommendations. You’ll be working in collaboration with a designer to bring luxury to life across our client’s website. 

At IIG, we build agency teams to work in-house in partnership with brands. This role will be sitting within the digital and social team we’ve created, working with a range of global-level clients and local markets around the world. We work within a hybrid set-up, which includes being present at the OLIVER office in Rosebery Avenue two days a week with occasional travel to the Global HQ in Amsterdam. 

THIS ROLE IS RIGHT FOR YOU IF...

• You are an advocate for promoting positive sustainable behaviours and able to put a sustainability lens on the strategic and creative process.

• You will be open and willing to attend Change the Brief training and soak up recommended research and reading about sustainability issues.

WHAT YOU WILL BE DOING IN YOUR ROLE

• Working with designers to scamp and create quick prototypes which bring the experience to life  
• Producing appropriate deliverables to bring ideas to life and define the experience for client and internal teams in a simple, easy to understand way. This could include user journeys, site maps, user-flows, wireframes and prototypes 
• Acting as the ‘experience guardian’, making sure every customer interaction is useful, usable, desirable. 
• Confidently running workshops / collaboration sessions and present ideas to a varied audience of stakeholders from senior marketing execs to technical architects and developers (remotely and face-to-face). 
• Conducting quantitative and qualitative user research, alongside 3rd party partners where relevant 
• Developing strategies and working effectively with subject matter experts and stakeholders to ensure that the digital experience meets the needs of the audience as well as meeting the business objectives. 
• Guiding non-specialist stakeholders through the process, keeping them up to date and on board with what we want to achieve. This will involve great story telling through PowerPoint. 
• Keeping up to date with competitors and industry best practice. 
• Collaborating with a cross-agency team including strategy, design, analytics, technology to bring the best customer experience to life for the client 
• Proactively spotting opportunities to influence customer behaviour on the website and making recommendations for changing the user experience accordingly 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• You’ll be a voice of authority on UX best practice, with up to date knowledge on tools and methodologies. 
• You'll be comfortable using the latest tools and applications e.g. Figma, Miro, Sketch, InVision, etc 
• You’ll be solution focused, getting to answers quickly and collaboratively and juggling your time effectively. 
• You’ll be happy embracing the detail without losing sight of the big picture. 
• You’ll be a proactive champion of user centred design. 
• You’ll be a great communicator and storyteller – both verbally and in written presentations. 
• You’ll be strongly client centric, building trusted relationships. You’ll be motivated by creating great experiences. 

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 9009

#LI-Hybrid #LI-JT1

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.