Software Engineer I - Digital Frontline

Full Time
Seattle, WA, USA
8 months ago

At Qualtrics, we create software the world’s best brands use to deliver exceptional experiences, build high-performing teams, and design products people love. But we are more than a platform — we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention — but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities — ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

 

 Software Engineer I - Digital Frontline

 

Why We Have This Role

As a Software Development Engineer on the Digital Frontline product team, you would apply your distributed-systems knowledge, familiarity with full-stack development, databases, various storage-engines, and web-services design and implementation to build premier software and services. 

 

How You’ll Find Success

  • Strong level of curiosity and interest to learn

  • Strong ownership and all-in spirit

 

How You’ll Grow

  • Develop the ability to build scalable, fast, and robust customer solutions
  • Develop familiarity with containerization and full-stack development
  • Understand the critical use cases of digital experiences, learn what it means to support enterprise level clients
  • Learn to implement new functionality from provided requirements and specifications
  • Benefit from working with other engineers, product managers, UX, and more
  • Learn Agile methodologies by attending daily stand-up meetings, prioritizing tasks, and working with a sense of urgency to meet a scheduled plan to deliver value to our customers

 

Things You’ll Do

  • Develop scalable, fast, robust, and simple web-based solutions to solve business problems
  • Implement new features and optimize existing ones to drive optimal performance and feature adoptions
  • Develop features through a mix of backend services and front end development
  • Maintain systems in production, resolve customer issues, and participate in team on-call rotation
  • Contribute to team meetings, attend project review and operation review meetings, design enhancements and new features, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers
  • Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers

 

What We’re Looking For On Your Resume 

  • Bachelor's degree or higher in Computer Science or a related technical field
  • Experience with software architecture and distributed systems
  • Strong algorithms, data structures and coding background
  • Disciplined approach to testing and quality assurance
  • Experience with software engineering standard methodologies (e.g. unit testing, code reviews, design documents)
  • Be highly creative, flexible, self-directed and resilient

 

What You Should Know About This Team

Digital Frontline team offers the chance to work on high-scale — billions of requests a day — distributed systems that power one of the most business-critical (and fast growing) products at Qualtrics, Digital Frontline Experience. We offer a variety of technical and product challenges across the entirety of the stack, from complex networking solutions to highly-performant front-end applications, and the chance to collaborate closely with a large team of skilled staff engineers as we built out new Digital Experience Analytics (DXA) and Customer Journey Optimization (CJO) capabilities. As an engineer on Digital Frontline, beyond designing, building and operating services and features, we encourage you to understand what our customers need and struggle with, and we both welcome engineer involvement in the product roadmap and we've prioritized multiple engineering-lead product investments in the past.

 

Our Team’s Favorite Perks and Benefits

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our office design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. For part-time or intern positions, this pay range is for base pay per hour. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Pay Transparency Range$87,500—$165,000 USD