Systems Analyst
Schedule: NIGHTS - WEDNESDAY - SATURDAY - 4 PM - 3 AM (Varies based on support needs )
Come and join the technology team that is revolutionizing how we bring food to our customers' tables! As a Systems Analyst, you will support our production systems and work on valuable data analytics.
You will ...- Support WMS, WES, WCS, and other order processing systems within the fulfillment network
- Troubleshoot technical issues in WMS, WES, WCS, and other systems across all operations as they occur
- Understand all available reporting tools, and create reports that enable improved operation visibility and performance
- Develop deep knowledge of site-level operations in order to drive and support continuous improvement efforts
- Continuously review operations setup and drive improvement via enhancements and functionality deployments
- Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
- Responsible for all level 1 Support
- Document support issues and resolutions
- Create Work Instruction and SOP documents
- Develop training materials for WMS, WES, WCS
You are...
- Excellent communication skills
- Ability to multi-task and prioritize tasks
- Attention to details
- Flexibility and reliability to cover scheduled shifts that support 24/7 production operations
- BS degree required. Computer Science, Management Information Systems, or Engineering Degree desired
- 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
- Efficient Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.)
- SQL experience
- Experience gathering data and creating custom reports
- Some travel
Schedule: Nights Weds-Sat 4 PM - 3 AM (Varies based on support needs )