Systems Analyst

Full Time
Phoenix, AZ, USA
10 months ago

Schedule:    NIGHTS - WEDNESDAY - SATURDAY -  4 PM - 3 AM (Varies based on support needs )

 

Come and join the technology team that is revolutionizing how we bring food to our customers' tables! As a Systems Analyst, you will support our production systems and work on valuable data analytics.

You will ...
  • Support WMS, WES, WCS, and other order processing systems within the fulfillment network
  • Troubleshoot technical issues in WMS, WES, WCS, and other systems across all operations as they occur
  • Understand all available reporting tools, and create reports that enable improved operation visibility and performance
  • Develop deep  knowledge of site-level operations in order to drive and support continuous improvement efforts
  • Continuously review operations setup and drive improvement via enhancements and functionality deployments
  • Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
  • Responsible for all level 1 Support
  • Document support issues and resolutions
  • Create Work Instruction and SOP documents
  • Develop training materials for WMS, WES, WCS

 

You are...

  • Excellent communication skills
  • Ability to multi-task and prioritize tasks
  • Attention to details
  • Flexibility and reliability to cover scheduled shifts that support 24/7 production operations
At a minimum, you have...
  • BS degree required.  Computer Science, Management Information Systems, or Engineering Degree desired
  • 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
  • Efficient Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.)
  • SQL experience
  • Experience gathering data and creating custom reports
  • Some travel

Schedule: Nights Weds-Sat 4 PM - 3 AM (Varies based on support needs )