Technical Mentor, Quality Engineering

Full Time
Chennai, Tamil Nadu, India
9 months ago

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

What is Appian? It’s a low-code application platform that lets business people build powerful enterprise web and mobile apps with flexible, visual models instead of clunky custom code. At Appian, we’re not only about building awesome software, but also about growing our culture of passion, energy, and innovation; great people, great software!

Summary: Master of quality techniques and tools. Ensure high quality and timely delivery of Appian software to customers. Champion of understanding changes from the customer perspective and ensuring quality is an integral part of the team decision process. Strives to understand complex system interactions and dependencies that can cause quality issues and ensures engineers account for them in their design and testing. Analyzes mistakes and helps ensure they do not recur. First level line management role. Responsible for HR management of a small number of Quality Engineers. Aids in attracting, retaining and growing Quality Engineering staff.

Responsibilities:

  • HR manager for up to three Quality Engineering personnel.
  • Responsible for training, coaching, continuous performance feedback and career guidance.
  • Continually test knowledge of area of responsibility and escalate needs, challenges, status, successes, etc. of reporting employees.
  • Involved in QE recruiting process.
  • Provide valuable requirements analysis feedback, ensuring they provide effective input into Engineering activities.
  • Work with other scrum team members to define and review Acceptance Criteria.
  • Master of test design techniques.
  • Manually test and troubleshoot new features from a multitude of dimensions: systems integration, GUI, Compatibility, User Acceptance Testing, Functionality, Database, and Regression Test Features across web, Android and iOS platforms.
  • Write automated test code using tools like Java, Python and Selenium. Ability to apply test automation design and techniques.
  • Support existing features by performing regression testing when bugs are resolved.
  • Perform analysis, research, and troubleshooting of software defects and aid in the documentation of defects and anomalies.
  • Strong skills in leading Incident postmortems and determining leaked defect root causes.
  • Build, maintain and improve test artifacts for rapid and efficient reuse by the Test Engineering team.
  • Participate in critical release activities for all platforms.
  • Ensure complete and timely reporting of all work products.

Preferred Experience Level:

  • 7+ years of relevant experience (e.g., Quality, Test, Performance, or Software Engineer)
  • Experience as a lead, mentor or manager strongly desired

Education:

  • B.S. in Computer Science or related field; advanced degree preferred

Tools and Resource 

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, genetic information, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. Appian provides reasonable accommodations to applicants and employees in accordance with all applicable laws.

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