Strategic Events Operations Specialist
The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
The Strategic Events Operations Specialist will be a critical member of the Strategic Events team, providing support to the full team (first-party, third-party, and internal events) on data insights & reporting, email promotion, with a special focus on project management. This role requires a deep understanding of our business and team objectives, and a concentration on delivering results aligned to these goals.
This role will be based remotely in North America.
Position Expectations- Act as a collaborative business partner to the Marketing Operations team to improve and optimize Strategic Events program reporting and processes
- Assist with the flow of leads from events into marketing automation systems to drive conversions and adoption of MongoDB’s products
- Work with the data insights team to develop high-level program analysis to drive program decisions and understand our target customer journey
- Manage email promotion program from start to finish for first- and third-party events, including calendar management, segmentation, email creation, and reporting
- Oversee project management tooling for Strategic Events team to ensure that all tasks across our global events program are being managed appropriately
- Manage training, execution, and troubleshooting of our on-site meeting booking tool
- Work on special projects pertaining to streamlining processes or reducing inefficiencies within the Strategic Events team
- You have a high level of self-sufficiency, accountability, and sense of urgency, and you know when to be proactive and ask the right questions
- You’re a thinker and a doer with an “own what you do” mentality and take pride in delivering high-quality work
- You are able to prioritize and manage multiple projects simultaneously while meeting aggressive deadlines and stakeholder expectations
- You pay serious attention to detail while maintaining oversight of wider goals and objectives
- You’re a team player who lives our team core values of collaboration, balance, communication, and gratitude
- Good humor and positive, can-do attitude is required
- 4+ years project management or marketing operations experience
- Knowledgeable with event registration systems (ex. Cvent)
- A data-driven approach to results analysis, reporting, and the ability to effectively communicate results reports to peers and leadership
- Experience in creating compelling promotional email marketing, from brief development to delivery of content
- Experience working in reporting tools such as SalesForce, Sigma, or Tableau; project management tools such as Jira or Wrike; meeting-booking software (i.e., JiffleNow); knowledge of Google Suite
- Ability to prioritize and manage multiple projects simultaneously while meeting aggressive deadlines
- Attention to detail, highly organized, and excellent written and verbal communications skills
- Willingness to travel (~10%)
- Experience working with a technology company
- Experience working on a global events program
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB’s base salary range for this role in the U.S. is:$56,000—$110,000 USD