About CommonCommon is a global residential manager making city living easier for renters through the thoughtful use of technology and design. Common delivers exceptional experiences for thousands of residents across coliving, microunits, and traditional apartments. Founded in 2015, they are the preferred choice for residents looking for stress-free city living from a trusted brand, and for real estate owners seeking reliable, above-market returns.It’s an exciting time to be part of Common’s team. Habyt, the biggest co-living operator in Europe and Asia, and Common, the largest co-living operator in North America, joined forces at the beginning of 2023 to create the leading global co-living company. The combined entity brings to life a next generation of living concepts operating worldwide. With locations in over 40 cities and 14 countries, across three continents, the combined entity will operate over 30,000 units that vary from co-living, studios and traditional rental apartments.To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page.

About the RoleAs the Director, Revenue Operations, you will have the overarching responsibility for the performance and management of the sales team. This position focuses on strategic leadership, team development, revenue and occupancy growth. You will be tasked with crafting innovative sales strategies, setting and achieving ambitious sales targets, ensuring that the sales processes aligns with the company’s growth objectives.Responsibilities

• Strategic Leadership: Develop and execute a comprehensive sales strategy that aligns with the company’s long-term goals, and continuously refine this strategy based on market trends and data analysis.
• Team Management: Oversee the recruitment, training, and development of the sales organization in North America. Provide mentorship and clear progression pathways to nurture leadership within the team.
• Revenue Target Setting: Establish ambitious yet achievable sales targets for each cycle, ensuring they are in line with the company’s objectives and growth plans.
• Sales Process Optimization: Regularly assess and enhance sales processes and methodologies of the whole sales cycle and beyond to increase efficiency and effectiveness within the revenue team.
• Cross-Functional Collaboration: Act as the primary sales liaison with other departments, especially field operations, product, marketing and customer service, to build and maintain the best customer journey
• Data Analysis and Reporting: Analyse and monitor team performance, develop insights, and report key metrics to executive leadership to inform decision-making.
• Market Expansion: Lead and coordinate new market entry strategies, ensuring a strong sales presence and quick ramp-up for new home openings.
• Pricing Strategies: Collaborate with the product and marketing teams to create and manage dynamic pricing strategies, ensuring competitiveness and revenue maximization.
• Hands-On Sales Support: Step in to directly manage sales operations as needed, including engaging with key accounts, negotiating deals, and ensuring coverage across all active markets.
• Executive Reporting: Work closely with C-level executives, providing regular updates and strategic recommendations to steer company-wide revenue initiatives.

Qualifications

• Minimum of 8 years of experience in a leadership role within sales or a revenue-focused team, with a strong preference for real estate industry experience.
• Demonstrated track record of developing and executing successful sales strategies and leading high-performing teams to exceed revenue targets.
• Expertise in sales process optimization and sales technology platforms.
• Proven ability to lead and scale sales efforts in a dynamic, fast-paced environment.
• Exceptional analytical skills, with the ability to turn complex data into actionable sales plans.
• Flexibility in schedule, including willingness to work weekends and evenings as needed.
• Strong initiative and a history of achieving growth objectives autonomously.
• Availability to travel for market expansion and team support.
• Excellent communication and negotiation skills, with the ability to inspire and motivate a growing team.
• High degree of professionalism and an entrepreneurial spirit.

What We Offer

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as:

• Paid vacation and sick time
• Medical, dental, and vision insurance
• FSA + HSA options
• Company-paid life insurance
• Company-paid STD/LTD
• Paid parental leave
• 401k plans

Additional benefits such as paid holidays, commuter transit benefits, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees' needs are being met.

Common is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

NOTICE OF COLLECTION OF PERSONAL INFORMATION OF CALIFORNIA EMPLOYEES AND APPLICANTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)