Director, Revenue Operations

Full Time
9 months ago

About the role 

Reporting into the AMER Revenue Operations leader, this role will be dotted line to the head of AMER Field Sales.  Responsibilities include developing growth strategies, programs, and operational oversight to ensure efficient execution of the HashiCorp AMER business and ecosystem.  This role will lead cross-functional efforts within HashiCorp related to organizational design, input on sales compensation plans, establishing and carrying out sales cadence aligned to AMER VP of Sales, cross functional support w/ Sales Strategy + Business Analytics, Finance, Marketing, Channel, Emerging Products, Customer Success, and System Engineering teams.   

As an operations leader, you'll critically think through strategic issues and communicate to senior team members one minute and crunch the numbers the next. You'll gain invaluable experience in this high-impact role working in a dynamic environment. The ideal candidate has experience both running field sales operations requirements and x-functional programs.  If you are a self starter and have a stellar track record of success supporting software sales organizations then HashiCorp is the place for you. If you want to be part of something exciting, please read on!

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In this role, you can expect to:

  • Lead operations managers AND/OR people managers responsible for operations support within the AMER GEO.
  • Partners with Sales leadership on all issues and challenges impacting the success of the sales team
  • Work collaboratively with our sales, marketing, finance and operations teams, to help optimize our sales funnel and achieve growth
  • Partner with the Sales Strategy, Finance and HR to craft, document, implement and supervise sales compensation plans
  • Drive continuous improvement across AMER sales planning, strategy, process, tools and process while automating processes to provide efficiency and scale.
  • Collaborate with regional sales leaders and teams to develop and implement sales management disciplines and processes (territory assignment & reviews, weekly/quarterly forecast, QBRs, pipeline analysis and development, account planning, account assignments, quota/budget allocation)
  • Aligned build of dashboards and scorecard models and systems to supervise key business measurements and imperatives
  • Establish consistent processes and operational tools to support forecasting of the Enterprise business on a weekly, monthly and quarterly basis
  • Assist w/ creation of enablement materials and communications for both internal teams and x-functional teams related to new RevOps tools / dashboards / policies.  
  • Clari, Database management
  • Visualization and  report design
  • Sophisticated knowledge in business intelligence platforms (Power BI, SAP, Looker)
  • Reporting, dashboard and metrics 

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Leadership Attributes Required 

  • Develops Others
  • Performance Management
  • Builds Diverse Teams
  • Conflict Resolution
  • Business Savvy 
  • Influence Others
  • Organizational Acumen
  • Strategic Planning
  • Portfolio Planning
  • Presentation skills
  • Executive Presence

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You may be a good fit for our team if you have: 

  • Bachelor's Degree in business, finance, engineering or operations preferred
  • 5+ years of Revenue Operations experience in the software industry
  • Detail oriented / Strong planning capabilities
  • Strong understanding of sales and supporting business functions
  • Experience leading operational / strategic initiatives and organizational change
  • Excellent analytical skills with strong attention to detail, experience using reporting and analytics applications
  • Self-starter; strong drive and work ethic; willing to take leadership role in driving initiatives, working across organizations, and creative problem solving in a real-time, fast-paced sales environment
  • Need to be available during month end and quarter-end for sales and system support
  • Some travel will be required for kickoff meetings / QBR’s  

#LI-Remote

The base pay range for this role in the SF Bay Area / NYC area is:$212,100—$249,500 USDThe base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), or California (excluding SF Bay Area) is:$192,800—$226,800 USDThe base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:$176,700—$207,900 USD