Operations Business Intelligence Analyst

Full Time
Auckland, New Zealand
10 months ago
The role

The Operations Business Intelligence team’s mandate is to partner cross-functionally to achieve financial, error and operational targets across HelloFresh ANZ. We aim to steer the business with robust and insights-driven analytics, in order to drive decision-making, maximize value creation, and grow the business for the long-term. 

Reporting into the Operations Analytics Manager, the Business Intelligence Analyst will work alongside a team of Operations BI analysts to provide regular and actionable insights on our Supply Chain Operations performance. An ideal candidate will thrive in a fast-paced environment and enjoys diving deep into data to identify trends and takeaways. In addition to this, the candidate will champion and role model HelloFresh’s DNA.

You will….

  • Lead regular business reviews and analytical deep dives with Operations teams, conducting analysis to better understand performance drivers and steer on prioritization of initiatives.
  • Own insights for key performance KPIs, such as error rates, financial and other operational excellence metrics.
  • Be confident in querying databases and using analytical tools to proactively conduct deep dives to identify patterns, correlations, and insights in order to continuously understand and improve our operations.
  • Build dashboards, reporting and visualizations to enable continuous tracking of performance against planned initiatives and business targets.
  • Identify new growth opportunities to scalably grow our operations and drive efficiencies. Provide analytical support on new business cases and ventures where needed.
  • Collaborate effectively with stakeholders in New Zealand, Australia (Product, Growth  and Finance) and internationally.

You have…

  • A Bachelor’s degree in Business, Finance, Statistics, Economics, Mathematics or a related field
  • 2+ years of full-time work experience in analytics or consulting 
  • Intermediate proficiency in SQL and Python, with demonstrated experience using these skills in a business context
  • Advanced proficiency in Google Sheets and Excel 
  • Proficiency in Tableau (or similar analytics platform) is strongly preferred 
  • Data-driven, solid analytical and quantitative thinking with a logical approach
  • Inherent drive to seek new information, understand trends in data  and explore topics in-depth to identify key performance drivers
  • Excellent interpersonal and communication skills with both technical and non-technical audiences

You are ...

  • Obsessed with food!
  • Passionate about our business
  • Proactive, ambitious and assertive
  • Motivated by being part of an extremely fast-paced business

What you’ll get in return...

  • Significant reduction on our meal kits, 70% off from your first day
  • HelloFresh Academies, monthly internal learning & development 
  • Continuous development including external courses
  • Working flexibility available 
  • A diverse and vibrant international environment, with offices in 14 countries
  • The chance to have a significant impact on one of the fastest-growing technology companies in an exciting growth phase
  • A guaranteed steep learning curve & boost for your career
  • Regular team-building events

Location: Penrose, Auckland

Duration: Full-time,permanent position. You must have the right to work in New Zealand.

Start date: Immediately available - Can wait a notice period

We are committed to building and nurturing an inclusive community for our employees. We do not discriminate on the basis of race, national origin, gender identity, sexual orientation, disability, age or other legally protected status.

To put it simply, everyone is welcome at our table.

#LI-Hybrid