See yourself at Twilio

Join the team as Twilio’s next senior Talent Guide for the Executive Recruiting team.  

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

We are seeking a dynamic Talent Guide for the Executive Recruiting team who can effortlessly juggle multiple priorities and solve complex problems as they arise. As a key member of our team, you will work closely with Executive Recruiters, Executive-level talent, Executive Assistants, and Executive internal stakeholders. Your unwavering commitment to getting things done in a timely manner and going above and beyond daily tasks will set you apart. We value collaboration and encourage you to showcase your ability to work cross-functionally and across multiple levels, building a global world-class candidate experience. If you have a keen eye for detail and are passionate about delivering exceptional service quality, then come join us to execute a recruiting coordination process that leaves no room for error.

Responsibilities

In this role, you’ll:

• Own and deliver on all recruiting coordination tasks for the Executive Recruiting team including: scheduling search kick-offs, Precap meetings, HM interviews, Onsite interviews and recap meetings.
• Ensure that all scheduling requests are activated within a 24 hours SLA.
• Be a positive addition to the broader Executive Recruiting team; partner closely with Executive Recruiters and Executive Talent Researchers regularly.
• Communicate and collaborate clearly and consistently with Executive-level talent, Executive Assistants, and Executive internal Stakeholders.
• Handle requests and take action globally, working across different timezones.
• Execute a recruiting coordination process with a meticulous attention to detail with strong time management; ensure the delivery of exceptional service quality at all times.
• Continuously improve and optimize the recruitment coordination process to ensure efficiency and effectiveness.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 2 years of experience in recruiting coordination or a related field.
• Proven ability to effectively juggle multiple priorities and solve complex problems proactively.
• Excellent organizational skills with a keen eye for detail and ability to stay organized at all times.
• Demonstrated commitment to meeting deadlines and going above and beyond daily tasks.
• Strong cross-functional collaboration skills, with the ability to work effectively across multiple levels.
• Global mindset and ability to work across timezones.
• Strong communication skills, both verbal and written, with the ability to effectively engage with candidates and stakeholders.
• Understanding of the importance of confidentiality and discretion in executive-level recruitment.
• Proactive and self-motivated with a strong work ethic and ability to work independently.

Desired:

• Experience working with Executive-level talent, Executive Assistants, and Executive internal Stakeholders.
• Passion for delivering exceptional candidate experiences.
• Strong interpersonal and relationship-building skills.
• Proven ability to thrive in a fast-paced and dynamic environment.
• Flexibility and adaptability to changing priorities and requirements.
• Innovative mindset with a focus on continuous improvement.
• Ability to work well under pressure and maintain composure in stressful situations.

Location

This role will be remote and based in the US but is not eligible to be hired in California, New York, Washington, New Jersey, Connecticut, or Pennsylvania.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $27.65-$34.57 an hour
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.